FAQ

How secure is your store?

In a word... very! Our store uses the same bank level security that large websites such as Amazon, eBay and PayPal use to process millions of transactions every day. Rest assured your confidential information is automatically encrypted in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

What forms of payment do you accept?

We accept all major credit and debit cards as well as give you the option to checkout via PayPal.

Do you ship Internationally?

Currently we only ship our products within the USA. If you'd like to find out when we expand to sell in other markets, please sign up to our newsletter at the bottom of this page and we'll be happy to let you know.

What are my shipping options?

We are proud to offer Free Standard Shipping with no order minimums for all of our products. Our products typically ship within 24 hours, and we also offer expedited shipping services per the table below:

Service Speed Cost
Standard 3-5 Days FREE
Expedited 2 Business Days $9.99
Priority 1 Business Days $19.99
What is your Returns Policy?

We genuinely want you to be happy with your purchase. In the unlikely event you’re not, we'll do just about anything to make it right! If you would like to setup a return please contact us. Our full Returns Policy can be found on this page.

Where can I download your products' User Manuals from?
I've read this FAQ page but still have some unanswered questions...

Please get in touch with us and one of our knowledgeable team members will get back to you as soon as possible!